How can uber improve its customer relationship management: a 30 pages

  

A 30 pages PPT(including comments showing what to say during the presentation) for 30 minutes presentation and Project Proposal. 

This presentation must include: 

a)  Project Statement and Objective

b)  CRM problem that you will solve

c)  Proposed solution/technology that will be implemented

d)  Who is your Customer

e)  Potential obstacles to overcome

f)   Metrics:  how will you measure success

I already wrote 5 memos addressing these 5 aspects. I will attach them in case you need but you do not have to follow them exactly. 

The presentation will be a summary of the topic questions addressed in the weekly memos (Which I attached in the files). 

The project proposal will follow this template:

Project Statement and Objective:

Articulate and define your objectives; briefly describe what you will accomplish if your proposal is selected by your Company’s Senior Management team. Describe the system in your own words. List some of the issues your company will resolve using the CRM system. 

Problem(s) to solve: 

If the system is being recommended, then list the specific business problem(s) that it will resolve. Try to restrict the problem(s) to 2-3 specific areas in order to gather the research material. If you feel that you can identify a problem related to other long-term Company objectives, then go for it. Just ensure that you identify how CRM principles will benefit that organization. 

Solution/Technology:

List your initial thoughts regarding the solution(s). Is it software, hardware, process improvement or all combined? What is the technology currently used by your company or what should they use? In some situations, this section might need to be completed later, unless you have all of the details.

The Customer:

Give some ideas of the type of customer your solution(s) will target. State why and how the customer might be affected by your solution.

Research:

At a high level, list those areas that you feel your research will cover: marketing technologies, hardware, process improvement, etc.

Obstacles:

List your thoughts regarding problems/issues that you may encounter as you research your solution and how you are going to resolve them.

Metrics:

How are you going to measure the success of your solution(s)?

General requirements that should be considered:

Formulate a solution based on your understanding of the problem at hand. The solution can be software-based, additional hardware, restructuring of business processes, training or anything that we will cover in this course. From your research, work experience, other classes, or training seminars, if the solution is software or hardware-based, what will it be? Address the benefits to the company. While we are not interested in software or hardware functionality in this course, feel free to briefly list the features to make your case to senior management. Discuss steps to roll-out the solution (think in terms of a project plan). Who should sponsor the project and why? How will you “market” the new solution to your organization? How will you measure customer satisfaction? What metrics should be used? Access the risks associated with introducing the new solution or those issues that emerged if you implemented a solution. What is the cost estimate for implementing your solution? Estimate!!

EduPacers
Calculate your paper price
Pages (550 words)
Approximate price: -

Why Work with Us

Top Quality and Well-Researched Papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

24/7 Customer Support

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Try it now!

Calculate the price of your order

Total price:
$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.

Essays

Essay Writing Service

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.

Admissions

Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.

Reviews

Editing Support

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.

Reviews

Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.