by David W. Conklin and Danielle Cadieux
Case study directions
Students will be assigned a Harvard Case study as their term project. Emphasis will be placed on the main problem being solved, key issues, and/or root causes. Students will tasked with applying the appropriate analytical tools to case data, both quantitative and qualitative. For some cases, root cause analysis will be used to examine symptoms/key issues to derive alternative solutions mindful of the cause(s). Alternatives will then be critically examined leading to a final solution set. For other cases, the appropriate analytical tools will be used to choose among a set of currently existing alternatives. Finally, some cases will require a combination of both analytical approaches.
The case study is attached to the question
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